If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact ACT’s executive director.

Changes to the privacy notice and your duty to inform us of changes
This notice was last updated on 18 May 2018.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.

Third-party links
This website may include links to third-party websites (e.g. other performing arts charities), plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data includes names, title, date of birth and gender.

Contact Data includes home address, email address and telephone numbers.

Financial Data includes bank account account details if we pay grants into your account.

Transaction Data includes details about grants we have made, membership subscriptions and donations received.

We also collect, use and share Aggregated Data such as statistical or demographic data about the type of grants we give, and the regions beneficiaries live in. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We may colect Special Categories of Personal Data about you or your children, for example about health, disability or SEN or other additional needs.

If you fail to provide personal data we are not able to support you as a family, awards grants, or keep you as a member of ACT.

How is your personal data collected?

We mainly collect data by direct interactions with you. You may give us your Identity, Contact and Financial Data by filling in ACT’s application form or by corresponding with us by post, phone, email or otherwise.

We may receive personal data about you if you have asked another charity to send ACT details you have given to them. ACT accesses your online Spotlight CV as part of verifying eligibility.

How we use your personal data

We will only use your personal data when the law allows us to.

Most commonly, we will use your personal data in the following circumstances:
– To award grants to support actors’ children.
– To administer ACT’s membership.
– To record and thank donors to ACT.
We will only share your data with another charity if you have explicitly agreed that ACT should do so.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

For more information about the cookies we use, please see our cookie policy.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosures of your personal data

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law, for example child protection.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, ACT limits access to your personal data to the Executive Director and the Head of Family Support because they administer grants and support, membership and donations, and are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data retention

ACT will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access your personal data, ask for it to be corrected, ask for it to be deleted and destroyed, or restrict what it is used for or withdraw consent completely. Please contact ACT at any time about these.

No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Content

– This website is for information only. Unless otherwise stated it is not intended to offer advice and is not to be taken as, in any way, offering to sell any product or provide any service.

– We retain the copyright for the pages of this website and the material and information contained in those pages, with all rights reserved by us.

– The pages of this site may not, in whole or in part, be reproduced, copied stored, transmitted or used by any party, except for the purpose of downloading for private, non-commercial, viewing purposes or where we have given our prior written consent. You must not alter anything on this website and no material from this site may be used on any other website. No links may be created to this site without our prior written consent.

– We may make changes to the information contained within this site at any time without updating this site to reflect those changes. We will not be liable for errors, omissions or for information becoming out of date. If you are in any doubt as to the accuracy and currency of any information contained within the pages of this site, or you require any further information, you should contact us.

Downloads

– Any software is downloaded at your own risk. We do not warrant the suitability of any software which is downloaded and accept no liability for any problems with your computer that may arise as a result.

Liability

– We will not be liable for any claims, penalties, losses, damages, costs or expenses arising from the use of or inability to use, interruption or availability of, this website, its operation or transmission, computer viruses or any unauthorised access to or alteration of the website. We do not warrant that the contents of this website are compatible with all computer systems and browsers.

Emails

– We do not guarantee that any email sent to us will be received or that the contents will remain private during transmission. If you are concerned about this please consider other means of communication. You are responsible for ensuring any electronic message or information you send to us is free from any virus or defect that may harm our systems in any way.

We welcome your support as a member, or your help with fundraising or as a Marathon runner.
Read more about how you can support us.

Here on behalf of somebody else?

We understand it is a big step to contact a charity. If you are looking at this on behalf of an actor friend, please do get in touch by phone or email. There is no need to tell us the actor’s name at this stage. We are friendly and our help is confidential.

Read more about who we are or get in touch for help and support, email robert@actorschildren.org or call 020 7636 7868.